If you are finding that the battery isn't lasting as long as expected, please let our support team know. We opted for a simpler charge detection feature to reduce the cost passed on to our customers, so sometimes the indicator will show an amber "charging" status even when fully charged. Not seeing the green LED during charging while powered off? Don't worry, this doesn't indicate a fault with your headset. If the headset power is on, amber indicates a charge of 1-89%, while green indicates 90-100%. If the headset power is off, amber indicates charging and green indicates a full charge. While plugged in, a battery status LED will turn on next to the USB port. Avoid storing headsets in extreme temperatures.Avoid long periods in a discharged state.Disconnect the cable when charging is complete The HS80 RGB Wireless cans have a slew of customizable equalizer and RGB lighting settings in the iCue app for Windows 10, so unsurprisingly PC is the best platform on which to experience them.It is not necessary to fully drain the battery. ![]() If you're using a USB port on a computer to charge, make sure the port is powered. That's why i got these issues and you are getting them right now.Wireless Corsair headsets charge via the included micro-USB cable, and normally take an hour or two to charge completely (depending upon the output of the power source). My best guess is that the latest versions of iCUE have compatibility issues of the obsolete W7 OS. Offers wireless or wired connection via USB. Best in class microphone for exceptional clarity. She hasn't reported any issues with her headset. HS80 RGB WIRELESS Premium Gaming Headset with Spatial Audio White (Refurbished) High resolution wireless connection. ![]() Oh, my missus has the same headset as you do (Void RGB Elite USB), connected to ST100, and i have W10 on her PC as well. Somehow W10 is able to recover from the hanging of built-in audio drivers and restart it when iCUE throws it's tantrum. It was less frequent but still, not fixed completely.Īfter i upgraded my OS to W10, the issue went away. Sadly, some days later, the issue re-appeared and plugging headset directly to the PC only lessened the times when iCUE hanged and froze W7 built-in audio drivers as well. Since i had my headset connected to Corsair ST100 and when i connected my headset directly to my PC, the interval of these issues plummeted. For what i gathered, at some random point, iCUE hangs and it also hangs the W7 built-in audio drivers, where only fix is PC reboot.Ĭontacted Corsair support as well. For the love of me, i couldn't figure out why iCUE is messing up mu usage of my headset. When i was using W7, out of the blue, the exact same issue started to happen with my Corsair Void Pro RGB USB headset as well (predecessor of Void RGB Elite USB). Again these problems happen everyday, sometimes more than once. I just don't understand why iCUE seems to mess with my system in such a drastic way. Without iCUE the headset works flawlessly, but I don't have access to the virtual surround sound, EQ presets, and RGB lighting. I've done multiple clean installs of iCUE and the headset drivers themselves. I've tried the headset on my brothers PC (which has a different mobo, gpu, and RAM) and he has the exact same issues. It is only when the USB headset is plugged in do these problems arise. I thought the problem was just iCUE, but when I'm only using my K55 corsair keyboard with iCUE I have zero issues. ![]() My PC refuses to go to sleep when the headset is plugged in, and through a 'powercfg requests' command I found out the headset was keeping it from sleeping (and audio stream is in use). Windows Audio Service will also sometimes stop responding. The only way to fix it is to restart my PC. I'm not sure what triggers it, but every day something happens where YouTube videos (and all other forms of video media) will not play, and games will hang on launch. I have a Corsair Void RGB Elite USB gaming headset and I'm having nothing but problems with it.
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